Frequently Asked Questions

How do I get in touch with you?

Easy! Just drop us an email at You can also ring us at – +91-8130633624

What is your office address?

25, Bhogal Road, Bhogal, New Delhi-110014

How can I personalize a product?

You can personalize any product with simple steps. All you need to do is choose your product, select quantity, click Personalize button and customize it with your name/text/art/design etc.

Can I use my own design?

Yes, you can upload your own designs/art/logo/text etc.

Please note that all the uploaded information are kept confidential with us and are used solely for the purpose for order processing and reorder.

How can I upload my own designs?

You can choose any product of your choice and then click on the Personalize button and can easily upload your designs.

Can you guarantee the color of engraving as shown on the products on your website?

We use the best possible colors, but do not guarantee the color of engraving on any product as the color of finished product might appear different.

Does the quality/color of picture I upload appear same after it gets printed?

We use the best possible colors, but do not guarantee that the color of the uploaded pictures/designs as the process includes heat transfer of the images where some loss of color is always applicable.

How do I login/register my account?

Please visit the My Account Page, where you can login/Register your account.

Is it necessary to have an account to shop on

MODWEL gives you an option to shop as a guest too. Just click on ‘Continue as a guest’ and enjoy shopping with us.

I need personal assistance on my order .Who can I contact?

You can drop us an email at You can also ring us at – +91-8130633624

Can I cancel an order?

As long as your order has not been processed, we can cancel it and refund your amount.

You can read more about our cancellation Policies here

How long does it take for delivery?

What are the payment options available?